Privacy Policy – ab99.asia

Last Updated: June 2026

1. Introduction

ab99.asia ("ab99", "we", "us", "our") is committed to protecting the privacy and personal data of every user who accesses or registers on the ab99 platform. This Privacy Policy ("Policy") applies to all users of ab99.asia, including Pakistani users who access the platform via mobile or desktop devices to bet on cricket, play live casino games, spin slots, or use any other feature offered by ab99.

This Policy describes the types of personal information ab99 collects, the purposes for which it is processed, the parties with whom it may be shared, the security measures ab99 applies, and the rights available to you in relation to your personal data. Please read this Policy carefully. By registering an ab99 account or continuing to use the ab99 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.

This Policy should be read alongside the ab99 Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

For the purposes of this Policy, the data controller responsible for your personal information is ab99.asia. If you have any questions or concerns about how ab99 handles your personal data, or wish to exercise any of your data rights described in Section 10 below, please contact us using the details provided in Section 14 of this Policy.

3. Information We Collect

ab99 collects personal data in the following categories:

a) Registration and Identity Data

• Full name (as required during KYC verification);
• Pakistani mobile number (used as your ab99 login identifier);
• Date of birth (for age verification — ab99 is strictly 18+);
• CNIC (Computerised National Identity Card) number and copies, where required for withdrawal verification;
• Residential address in Pakistan, where required.

b) Financial Data

• JazzCash wallet number or Easypaisa account details used for deposits and withdrawals;
• Bank account details (HBL, UBL, Meezan Bank, Bank Alfalah, or other Pakistani banks) where provided for payment processing;
• Transaction history — deposits, withdrawals, bonuses, and PKR balance records.

c) Technical and Usage Data

• IP address, device type, operating system, and browser information;
• Login timestamps and session duration;
• Pages visited, games played, bets placed, and interaction logs within the ab99 platform;
• Geolocation data (city-level, e.g., Karachi, Lahore, Islamabad) derived from IP address.

d) Communications Data

• Emails, live chat transcripts, and support ticket content submitted to ab99 customer support;
• Any voluntary feedback, survey responses, or promotional communications you opt in to receive from ab99.

4. How We Use Your Data

ab99 processes your personal data for the following purposes:

• Account creation and management: To register your ab99 account, verify your identity and age, and maintain your account in good standing;
• Service delivery: To provide access to cricket betting markets, PSL live odds, live casino games, slots, Royal Fishing, and all other ab99 platform features;
• Payment processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, and Pakistani bank accounts, and to maintain accurate transaction records;
• Fraud prevention and security: To detect and prevent unauthorised account access, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions;
• Regulatory compliance: To fulfil any applicable KYC (Know Your Customer), AML (Anti-Money Laundering), or identity verification obligations;
• Responsible gaming: To monitor usage patterns and offer or enforce responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion;
• Customer support: To respond to your queries, complaints, and requests submitted via email or live chat;
• Platform improvement: To analyse aggregate usage data and improve the ab99 platform experience for Pakistani users;
• Marketing communications: To send promotional offers, bonus notifications, and PSL betting updates where you have opted in to receive such communications.

5. Legal Basis for Processing

ab99 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., operating your ab99 account and delivering platform services;
• Legal obligation: Processing required to comply with KYC, AML, and age verification obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications, which you may withdraw at any time by contacting ab99 support.

6. Data Sharing & Disclosure

ab99 does not sell your personal data to third parties. Your personal data may be shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other Pakistani payment partners receive transaction data necessary to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers may receive identity documents where required to fulfil age and identity verification obligations;
• Game and technology providers: Licensed casino game providers may receive anonymised session and stake data necessary to deliver live casino, slot, and other gaming products on ab99;
• Legal and regulatory authorities: ab99 will disclose personal data to law enforcement agencies, regulators, or courts where required by law, court order, or to protect the rights and safety of ab99 and its users;
• Business transfers: In the event of a merger, acquisition, or sale of the ab99 business, your data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom ab99 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the one for which it was disclosed.

7. Cookies & Tracking Technologies

ab99.asia uses cookies and similar tracking technologies to improve platform performance, personalise your experience, and analyse aggregate usage patterns. The categories of cookies used include:

• Essential cookies: Required for core platform functionality including ab99 login session management, security tokens, and load balancing. These cannot be disabled without impairing platform use;
• Analytical cookies: Used to collect anonymised usage statistics that help ab99 understand how Pakistani users navigate the platform and where improvements can be made;
• Preference cookies: Store your language, display, and notification preferences across sessions;
• Marketing cookies: Used where you have consented to receive targeted promotions from ab99, including PSL betting offers and casino bonus notifications.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core ab99 platform, though some personalisation features may be affected.

8. Data Retention

ab99 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following retention guidelines:

• Active account data: Retained for the duration of your ab99 account and for a period of five (5) years following permanent account closure;
• Financial transaction records: Retained for a minimum of five (5) years from the date of transaction to satisfy AML and regulatory audit obligations;
• Identity verification documents: Retained for five (5) years following account closure or the completion of the verification process, whichever is later;
• Customer support communications: Retained for three (3) years from the date of last correspondence;
• Self-exclusion records: Retained indefinitely to prevent re-registration by self-excluded users.

9. Data Security

ab99 implements technical and organisational security measures appropriate to the sensitivity of the personal data processed. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ab99 platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls limiting internal access to personal data on a need-to-know basis;
• OTP two-factor authentication available for all ab99 login sessions;
• Regular security audits and vulnerability assessments of the ab99 platform infrastructure.

Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ab99 login credentials and for promptly reporting any suspected unauthorised access to [email protected].

10. Your Rights

Subject to applicable law, you have the following rights in relation to the personal data that ab99 holds about you:

• Right of access: You may request a copy of the personal data ab99 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to restrict processing: You may request that ab99 limit its use of your personal data in certain circumstances;
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to ab99;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ab99 at [email protected]. ab99 will respond within thirty (30) days. Identity verification will be required before personal data is disclosed or modified.

11. Children's Privacy

ab99 is strictly an 18+ platform. ab99 does not knowingly collect personal data from individuals under the age of 18. If ab99 becomes aware that a user under 18 has provided personal data or registered an account, that account will be immediately closed, all data will be deleted to the extent permitted by law, and any associated balances will be forfeited. If you believe a minor has registered on ab99, please notify us immediately at [email protected].

12. Third-Party Services

The ab99 platform integrates services provided by third-party vendors — including payment processors, game providers, and analytics tools. ab99 is not responsible for the privacy practices of these third-party services. Where such vendors process your data on ab99's behalf, they do so under data processing agreements that require them to uphold appropriate data protection standards. ab99 does not include external links on its platform beyond those necessary for platform operation.

13. Changes to This Privacy Policy

ab99 reserves the right to update this Privacy Policy at any time. Where changes are material, ab99 will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the ab99 platform following any revision constitutes your acceptance of the updated Policy. Pakistani users are encouraged to review this Policy periodically.

14. Contact Us

For any privacy-related enquiries, data subject rights requests, or concerns about how ab99 handles your personal data, please contact:

• Email: [email protected]
• Live Chat: Available 24/7 within the ab99.asia platform

ab99 aims to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within thirty (30) days.